Questions & fees

Frequently asked questions

 How can you help?

I will help you by listening, really listening. My sessions are informative, I will help you understand why you may be feeling the way you are.  I will teach you ways to overcome those feelings using the latest psychotherapeutic tools and techniques. I have different techniques that help overcome anxiety, depression, trauma, relationship issues, stress and trauma.

What can I expect from our first session?

Everyone is different and I’m guided by your emotional needs. I listen to what is happening in your life and how you would like that to change. By asking sensitive questions I will help you find some clarity about why you may be feeling like you do. Some people are nervous about starting therapy. There is nothing to worry about - my approach is really calming, gentle, and positive.  My aim is to help you feel better from the very first session.

How long are the sessions?

The sessions are about 60 minutes.   

How much are the sessions?

60-minute sessions are £60 and 90-minute sessions are £90. I haven't put my fees up for over two years. I'm conscious there are a lot of individuals who are struggling financially due to the cost of living crisis. 

Where do you work?

I work over Zoom, WhatsApp Video or via telephone. I also see people in person, in the summer I work from my garden room and in winter I work from my therapy room in the house. My therapy room is in New Barnet, North London a seven-minute walk from New Barnet overground station, a 20-minute walk from Cockfosters tube station or a five-minute walk from five different bus routes,

How to pay?

Payment can be made by card, cash or bank transfer after your appointment. If you need to change or cancel your appointment, please give as much notice as you can. Sessions can be cancelled up to 24 hours in advance without payment.

Where can I park?

There is free parking outside the property. 

Do you just work with adults?

I work with adults and children. I work with a lot of young adults.

Do you have a DBS certificate?

I have a DBS enhanced certificate to work with children.

How long do I need to see you?

I strive to help people in as few sessions as possible.

What is Human Givens counselling/psychotherapy?

Human Givens is a school of therapy that is based on current psychotherapeutic research and techniques to help people make significant and long-lasting changes to their lives. Compared to other forms of counselling, Human Givens has been proven to be highly effective in fewer sessions.

Giovanna Puma Counselling in Barnet, EN4 Hertfordshire

“Giovanna is absolutely amazing! Her approach is so practical and holistic. It can be beneficial in any aspect of your life. I really did feel like I benefitted after just one session. I honestly can’t recommend her enough!. 

— ANXIOUS YOUNG PROFESSIONAL, BARNET

I just wanted to express my heartfelt gratitude to Giovanna for all the positive changes she has brought into my life. Her support and guidance have given me the courage to overcome my fears and love myself again."

— DOCTOR AND SURVIVOR OF PHYSICAL ABUSE, BARNET