How can you help?

I will help you by listening, really listening. My sessions are informative, I will help you understand why you may be feeling the way you are.  I will teach you ways to overcome those feelings using the latest psychotherapeutic tools and techniques. I have different techniques that help overcome anxiety, depression, trauma, relationship issues, stress and trauma.

How do I book a session?

It is best to email me at hello@giovannapumacounselling.co.uk or WhatsApp me at 07498 717297. You can call me, but I may be in a session and unable to pick up. I usually respond to an email, text or call the same day. Once I receive your email or WhatsApp, I will arrange a 10-20 minute free telephone call. In the call, I can answer any questions you may have, find out more about the help you need and book our first session.

What can I expect from our first session?

Everyone is different, and your emotional needs guide me. I listen to what is happening in your life and how you would like that to change. By asking sensitive questions, I will help you clarify why you may feel like you do. Some people are nervous about starting therapy. There is nothing to worry about - my approach is really calming, gentle, and positive.  My aim is to help you feel better from the very first session.

How long are the sessions?

The sessions are about 60 minutes.   

How much are your sessions, and what’s the easiest way to pay?

I charge £65 per hour . Payment can be made by card or bank transfer after your appointment. If you need to change or cancel your session, please provide as much notice as possible. Sessions can be cancelled up to 24 hours in advance without charge.

How long do I need to see you?

I strive to help people in as few sessions as possible.

Where do you work?

I offer sessions via WhatsApp Video, Google Meet, or telephone, as well as in person. My therapy room is located in New Barnet, North London—just a seven-minute walk from New Barnet Overground station, a 20-minute walk from Cockfosters Underground station, and a five-minute walk from several major bus routes.

What times do you work?

I work Monday to Friday from 8 am to 6 pm (my last therapy session is at 5 pm)

Where can I park?

There is free parking outside the property. 

Are you registered with any medical insurance companies?

I’m registered with Aviva and Vitality health insurance.

What is Human Givens Psychotherapy?

Human Givens is a holistic therapeutic approach grounded in the latest psychotherapeutic research and techniques. It is accredited by the Professional Standards Authority.

Is there anything else I should know?

I have a therapy cat named Mimosa who may occasionally wander into the therapy room and sit quietly by your feet. She’s very gentle and will never jump up or try to sit on your lap. Mimosa only comes in if she senses you're an animal lover. If you're allergic to cats or simply prefer not to have one around, just let me know — I’ll keep the therapy room door closed.